Mississippi County Community College (870) 763-6222
THE  SOLUTIONS GROUP	Customized Training  for Today's Workplace

Learning Objectives Define Basic Quality System Definitions Describe the Purpose & Role of the Internal Auditor Demonstrate Effective Communication Skills & Questioning Techniques Apply Conflict Management Skills Plan for an Internal Quality System Audit Prepare for an Internal Quality System Audit Perform a Quality System Audit in an Organization or by Using Case Studies	Training Activities Groups Focused on Reviewing Requirements Groups Examining & Experiencing Communication Skills Groups Planning for an Audit Individuals & Groups Preparing Necessary Tools & Forms for an Audit Individuals, Pairs, and/or Groups Conducting an Internal Audit
Intended Learning/Training Outcomes Consistent Internal Auditing Methods Consistent Internal Auditing Documentation Consistent Internal Auditing Process Trained Internal Auditors	Training Activity Outputs Audit Report Form for the Company Tools for Gathering Information, Such as Checklists, Question Lists, Annotated Procedures, etc. Internal Audit Plan (Department or Element Structured) Audit Notification Letter/Memo Final Audit Report

Suggested Participants: Representatives from the Implementation Team & Key Functional Groups
 

Training Time: 16 hours

Suggested Class Size: 12 participants

The course is delivered using the Plexus Training System, endorsed by the AIAG Sub-Tier QS-9000 Deployment Work Group, as well as Chrysler, Ford & GM. This course is designed to meet internal auditing training requirements relating to registration and/or recertification.