Mississippi County Community College (870) 763-6222
THE  SOLUTIONS GROUP	Customized Training  for Today's Workplace

Cellular Manufacturing Workstation

Continuous Improvement

Continuous Improvement is forever. You can never be good enough.

Continuous Improvement (CI) is a concept being embraced by numerous companies in various industries. Its main premise is to "pull" a quality product through a system that the customer demands. The main goal is to meet and exceed the customer’s expectations.

Several critical changes must occur within the organization to initiate this process. The basic ingredients for change are as follows:

• Leadership: management creates an environment that supports change and empowers the workforce

• Teamwork: entire organization is trained in techniques that result in the synergy of team decision making

• Managing Processes: Work is defined. Procedures are questioned. The process is scrutinized through all steps
• Quality Management: Quality of production becomes everyone’s responsibility in the organization
• Customer Satisfaction: Product is designed for the customer. The customer is the organization’s partner in reaching for the "perfect product."

Steve Rister, Total Quality Manufacturing/Performance Development Trainer Rister has over 25 years of operations management experience.  A former industrial operations manager and corporate trainer, he has an extensive background in production and employee development.  Rister’s (BS, Southern Illinois University) predominant skills lie in total quality management, interpersonal and teambuilding techniques, and continuous improvement.

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